F.A.Q

What Are Some Frequently Asked Questions At WhiskWise?

 

How long will it take for my order to arrive?

All orders received before 8:00 PM ACDT will be processed the same day and shipped within 3 to 5 business days. Delivery may be subject to delays from the postal service provider.

 

 

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. If you have created an account with us, tracking your order will be even easier.

 

 

Do you offer international shipping?

Yes, we offer international shipping for all of our products.

 

What payment options do you accept?

We accept Visa, Mastercard, American Express, PayPal, and Afterpay for your convenience.

 

I haven't received a confirmation email, what should I do?

Please reach out to our customer support team and we will assist you with your order.

 

Can I make changes or cancel my order?

If you need to make changes to your order or wish to cancel it, please reach out to our friendly customer support team as soon as possible. We will do our best to assist you.

 

Is it safe to shop at WhiskWise.com?

Absolutely! We take the privacy and security of our customers' information very seriously and use only the most advanced technology to ensure a safe shopping experience.

 

Do you have a physical store location?

Currently, we do not have a physical store location. However, our products can be found at over 1000 retail stores.

 

An item I received is damaged, what should I do?

If you have received a damaged item, please reach out to us at support@WhiskWise.com and we will assist you in finding a solution.